Trust
We Value Our Clients
When you’re an Unbox client, we’re here to support you for the life of your website. Have a question about where or how to add something to your site? Send us an email, and we’ll gladly provide instructions or handle the update for you. Need your site to do something new? Give us a call, and we’ll brainstorm solutions together.
Continuous Updates
Websites, like your phone or favorite streaming apps, need regular updates to stay secure and perform their best. Here’s how we keep our clients’ sites up-to-date and safeguarded against the future:
Automated Updates, Caching, and Security
Our recommended host is WP Engine because their security and automated processes make everyone’s life easier. If you host at WP Engine, you’ll get the following benefits.
- Firewall Protection and Built-in Caching
- Daily Automated Plugin Updates (available as an Add-on for $3/mo if added at signup.)
- Daily Backups, Plus on-demand backups
- Quick Restore from Backup
Unbox Check-In Plan
Anything on the internet can be a target for hackers, especially sites running on outdated technology. Our Check-In Plan ensures your website stays secure, updated, and well-maintained. With this plan, we monitor the following:
- Verify that WP Engine’s automated plugin updates are working and handle manual updates if issues persist.
- Ensure your SSL certificate doesn’t expire.
- Ensure your domain registration doesn’t expire.
- Keep a log of any downtime and contact web host if your site is down for more than a few minutes outside of routine maintenance.
- Update your PHP version as needed to maintain compatibility and security.
- Review all security alert emails to address potential threats promptly.
With our proactive approach, you can focus on your business while we handle the technical details.
Other Services
Site Improvements
Website technology and best practices are constantly evolving, and we stay ahead by continually learning and adapting. To keep your site running smoothly, we offer an annual review. This includes improving load times, refining page and menu structures, fixing broken links, and replacing oversized images for a seamless user experience. Contact us if you are interested in a thorough site review.
Accessibility
Ensuring your website remains accessible is not a one-time task—it’s an ongoing commitment. As technology evolves, new content is added, and user expectations shift, maintaining accessibility helps you provide an inclusive experience for all users, including those with disabilities. Regular monitoring ensures your site complies with accessibility standards, avoids legal risks, and delivers a seamless user experience for everyone. Contact us to see how we can help ensure your website is accessible for all.